Privacy Policy

Last updated: August 2026

Lumora ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you visit our store or place an order, we may collect: contact information (name, email, shipping/billing address, phone number); order information (items purchased, payment details, which are processed securely by our payment provider and never stored on our servers); and device/usage information (IP address, browser type, pages viewed) collected automatically via cookies.

How We Use Your Information

We use your information to fulfill and ship orders, communicate with you about your purchase, provide customer support, send marketing emails (only if you've opted in, and you can unsubscribe anytime), and improve our store and product offerings.

Sharing Your Information

We don't sell your personal information. We share it only with trusted service providers who help us run our store — payment processors, shipping carriers, and email/marketing platforms — and only to the extent needed for them to perform their services, or when required by law.

Cookies

We use cookies to keep your cart up to date, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect how the store functions.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing communications at any time. See our Your Privacy Choices page for details, or contact us to make a request.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.