Frequently Asked Questions

Ordering & Sizing

How do I know which weight to choose?
As a general guide, pick a blanket that's roughly 10% of your body weight.

What sizes are available?
The Knit comes in four weights: 10 lbs (40"x64"), 15 lbs (40"x72"), 20 lbs (45"x72"), and 25 lbs (48"x72"), in seven colors.

Can I change or cancel my order?
Reach out within 12 hours of placing your order and we'll do our best to update it before it ships.

Shipping

How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 5-8 business days within the continental US. You'll get a tracking link by email as soon as your order ships.

Do you ship internationally?
Right now we ship within the United States and Canada. We're working on expanding, so sign up for our newsletter to be the first to know.

Is shipping free?
Yes, on all orders over $150. Orders under $150 have a flat shipping rate calculated at checkout.

Product Care

How do I wash my blanket?
Most Lumora knits can be machine washed on a gentle, cold cycle and tumble dried on low. Always check the care label on your specific blanket, since weight and fiber can vary slightly by batch.

Will the weighted filling shift or clump?
No. The filling is evenly distributed and quilted into place, so it stays put wash after wash.

Returns

What's your return policy?
We offer a 30-day return window on unused, unwashed items in their original packaging.

Still have a question?
Our team is happy to help. Contact us and we'll get back to you within one business day.